Shopify image specs: 3 sizes
Shopify caps product media at 5000×5000 px or 25 megapixels and 20MB per file, recommends 2048×2048 for square product images, and accepts video up to 4K.
Product image: Target size: 2048×2048 px, Aspect: 1:1, Max file size: 20480 KB (20.00 MB), Background: Any background, Formats: JPG / PNG. The tables below walk Shopify slot by slot. Every spec name opens its own page with the full value table and the source link.
Open the tool with Shopify specsCompare platforms
| Spec | Used for | Target size | Aspect | Background | Max file | Formats |
|---|---|---|---|---|---|---|
| Product image (recommended square) | Main image | 2048×2048 px | 1:1 | Any background | 20480 KB (20.00 MB) | JPG / PNG |
| Product image (size limit) | Main image | 5000×5000 px | 1:1 | Any background | 20480 KB (20.00 MB) | JPG / PNG |
| Product video (4K) | Cover image | 4096×2160 px | 256:135 | Any background | Not listed | MP4 |
Source:help.shopify.com · Checked 2026-10-25 · Platforms change specs without notice — confirm in your seller dashboard before you publish.
Slot by slot
- Product image (recommended square): 2048×2048 px, 1:1 aspect, Any background, 2048×2048 recommended for square product images
- Product image (size limit): 5000×5000 px, 1:1 aspect, Any background, Up to 5000×5000 or 25MP
- Product video (4K): 4096×2160 px, 256:135 aspect, Any background, Video resolution up to 4K
Three ways Shopify sellers get rejected
- Right size, wrong background — main images are usually pure white. A light grey or lifestyle backdrop reads as non-compliant, so exports fill #FFFFFF.
- Over the file ceiling — The file must stay under 20480 KB. An image over the cap is rejected even at the correct size, so cut the bytes first.
- Stretched aspect — forcing a 3:4 source into 1:1 distorts the product. Scale proportionally, then pad or center-crop.