Shopify Product image (size limit) size: 5000×5000

Shopify wants 5000×5000 px at 1:1 aspect, Any background, The file must stay under 20480 KB, exportable as JPG / PNG. The values, the source and the build steps follow.

Open the tool at 5000×5000 All Shopify specs

Spec values

This is the platform's requirement for the slot, and the tool exports straight from it: exact pixels, KB ceiling checked, #FFFFFF fill on white-background specs.

Shopify · Product image (size limit)
Item	Requirement	Notes
Target size	5000×5000 px	Exact pixels — the export has to match this number, not come close
Aspect ratio	1:1	Simplified from the target size. If your source differs, pad or center-crop — never stretch
Min width	Not listed	Smallest source the platform accepts; below this an image can be flagged as blurry
Max file size	20480 KB (20.00 MB)	The export must stay under this size or the upload gets rejected
Background	Any background	Fill padding with #FFFFFF on white-background specs so no grey edge shows
Formats	JPG / PNG	Exporting in one of these formats is the safe bet

Extra platform requirements

Up to 5000×5000 or 25MP
Each file must be under 20MB

Source:help.shopify.com · Checked 2026-10-25 · Platforms change specs without notice — confirm in your seller dashboard before you publish.

Making an image for this spec: 5 steps

Start from a source at least 5000 px wide. A soft photo stays soft after scaling — the tool cannot invent detail.
Scale proportionally to 5000×5000 (1:1). If the aspect differs, pad or center-crop — never stretch.
Treat the background to suit the product, and keep it from competing with the item.
Export JPG / PNG; The file must stay under 20480 KB. The tool protects the ceiling first and sharpness second.
Verify: the output must be exactly 5000×5000 px, zero pixels off, and the byte count must sit under the cap.

FAQ

Is 5000×5000 mandatory?

The platform names 5000×5000 px for Product image, and exporting at that size is the safest path. Your source can be larger — the tool scales it down. Uploading a non-conforming size invites a second compression pass, which shows up as grey edges or mushy detail.

What if my file is over 20480 KB?

The tool compresses to the ceiling automatically: JPEG quality first, downsampling if the quality floor is still too big, and it reports "quality floor reached" when that happens. The cap is 20480 KB, about 20.00 MB.

Can I use a format that is not JPG / PNG?

The platform lists JPG / PNG; exporting in one of those is the safe bet. Pushing WebP into a slot that only lists JPG / PNG risks a rejection or a broken thumbnail, so convert first.